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How we decide what to build. And when a connection is the work.

Short notes from the work: how we scope a job, and when a connection beats a new product.

OperationsFEATURED

Start with the Monday morning job

The fastest way to scope custom software is to watch what someone actually does when the week starts.

UPUpBonsaiSeptember 12, 20264 min read

Integrations4 min read
Connections before new products
Most “new products” are a missing connection between two tools the company already pays for.
Operations4 min read
Start from the work that already happens
A useful system starts with the spreadsheet, the status email, and the number someone retypes between tools.